Setup Service terms
Effective 31 October 2026
1. What it is
For a one-off fee of ₦7,500, a Stalls technician helps you set up your stall: adding your products, photos and prices, building your collections and stall page, and choosing a look. You set your own delivery options and bank account. The fee is paid through Paystack and covers the work described in your request. We take 5 setups a week.
2. Your consent
The technician only works on your stall after you ask for the service, accept these terms and let them in from your dashboard. Asking for setup means you agree to these terms. You can end access at any time from your dashboard or by emailing help@stalls.ng.
3. What the technician can access
One stall: yours. Access lasts until the job is finished or cancelled, or until you take it away from your dashboard, whichever comes first. Technicians can edit your products, photos, collections and stall page. They never see your password, payouts, orders or customers while they work on your stall, and cannot change your payout account. If you raise a support ticket that is sent to our technical team, they can read your chat with us about that ticket.
4. What we log
We keep a record of who accessed your stall and what they changed, so we can answer any question or complaint.
5. Your responsibilities
You stay the seller. You must send accurate product information, own the rights to photos you provide, and check everything before you publish. Prices, claims and legality remain yours. Technicians add what you give them. They do not check or approve your products or what you say about them. A technician may stop work on anything the Seller Agreement bans. If the job cannot go ahead, we refund the fee less work already done.
6. What we promise
Technicians are bound by confidentiality. If we are full, we tell you your start date before you pay. Your stall will be built and ready within 48 hours of your start date and of us receiving everything we need, or we refund the fee in full. It takes payments once you have accepted the Seller Agreement, connected a bank account that passes Paystack's account-name check and switched your stall on. During early access, payments open in stages, so this can be later. We make no promise about sales or search ranking.
7. If it goes wrong
If we miss the 48 hours, we refund the fee in full. If the work isn't what we agreed, you can ask us to fix it or refund a reasonable part of the fee, depending on what went wrong. If you cancel before the technician starts, we refund the fee in full. After the technician starts, you pay for work already done, up to the full fee. If we don't get what we need within 14 days of your start date, we can close the job and refund the fee less work done. Our liability for the service is limited to the fee you paid, except where the law does not allow that. Report any concern to help@stalls.ng.
8. Your data
The technician is bound by our Privacy Policy. They will use your information only to do the job.
Stalls Ltd · RC-9945860 · Lagos, Nigeria · help@stalls.ng. See also the Seller Agreement.